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Effective date: December 1, 2017

Vitalibis, Inc., is concerned about privacy issues and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the Web site or Web property (including, for example, a mobile Web site or application) operated and controlled by us, and from which you are accessing this Privacy Policy (“Websites”). By providing personal information to us or by using the Websites, you expressly and unconditionally acknowledge and agree to the terms and conditions of this Privacy Policy, including any and all changes we may make to it (“Policy”). 
The Privacy Policy set forth below describes how Vitalibis, Inc. (“Vitalibis,” “we,” or “us”) collects, uses and discloses information collected by us through the mail, Vitalibis.com, other websites that link to this Policy, and Vitalibis social services (collectively, the “Vitalibis Services”).


As you use our Website, certain information can be passively collected (that is, gathered without your actively providing the information), using various technologies. We and our third-party service providers passively collect and use information in a variety of ways, such as, for example:

  • Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version, and Internet browser type and version.
  • Using Cookies: We may use “cookies,” “web beacons,” and other similar technologies to collect information in connection with the Vitalibis Services and our advertisements. A “cookie” is a computer file that acts as an identification card for your computer to distinguish your browser from others and enables us to serve you better. For example, we use cookies to save the products you have selected and placed in your shopping cart, allowing you to continue to browse our Websites; and we also use cookies to track the effectiveness of our marketing and advertising campaigns. Similarly, a “web beacon” is a technology that can recognize specific cookies and convey information about that browser. We do not use these technologies to collect PII. We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests.
    Most browsers accept cookies automatically. However, you may be able to set your browser to reject and/or delete cookies. However, if you reject or delete cookies, then this may disable or interfere with features of the Vitalibis Services or other websites you visit. We recommend that you leave cookies “turned on” so we can offer you a better shopping experience on our Websites.
  • Using pixel tags, web beacons, clear GIFs, or other similar technologies: These may be used to, among other things, track the actions of website users and e-mail recipients, measure the success of our marketing campaigns, and compile statistics about usage and response rates on our Websites.
  • IP Address:  Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites. We use IP Addresses for purposes such as calculating usage levels of our Websites.
  • Personally Identifiable Information (“PII”): We may collect personally identifiable information (“PII”), such as your name, your contact information, your shipping information, and your billing information (such as credit card account data). We collect PII when you provide it to us through your use of the Vitalibis Services, for example, when you interact with our Websites, place an order, or sign up for our mailing list. We also receive limited PII when you engage with us on social platforms. We may combine the PII we collect with additional information from other third-party sources.
    We use the PII that we collect in order to provide the Vitalibis Services (such as to process and ship your orders or respond to customer service requests), to analyze and improve the Vitalibis Services, and to conduct marketing. If you register via email, or if you provide your email address to us, we may send you emails about a variety of topics, such as events, new products, special sales, promotional offers from our affiliates or other selected business partners, environmental issues, and employment opportunities. Please see below for your choices regarding how we collect, use, and disclose your PII.
    We also disclose email activity data with our marketing email provider to help them better target emails to consumers. While our marketing email provider has access to email address and email activity, and may disclose bulk/non-specific activity data, no email addresses or specific email actions are ever disclosed to other third parties. Should a consumer wish to opt out of this sharing, that consumer simply needs to opt out of receiving marketing email from us.
  • Non-Personal Information: We automatically collect certain non-personal information when you use Vitalibis Services. For example, we collect information relating to the devices you use to connect to our services (such as the IP address of your computer or numeric identifier of your mobile device) and how you use Vitalibis Services (such as what time you visit our Websites). We, and our advertisers and ad servers, may also collect non-personal information outside the Vitalibis Services to measure the success of our advertising campaigns. We use the non-personal information that we collect for a variety of purposes, such as to provide and improve the Vitalibis Services, and to analyze and offer our advertising.
    Our Website also uses third-party analytics vendors, such as Google Analytics. Please click here for more information about how data is collected and processed in connection with the Google Analytics service: www.google.com/policies/privacy/partners/. We and our third-party vendors or partners use analytics data for a variety of purposes, such as to improve the design and content of our Websites; to help us learn things like what pages are most attractive to all of our visitors and what promotions visitors like to see; and to gauge the success of our advertising campaigns.
  • Information You Post: All information that you disclose about yourself in a public open forum (such as on a social network), whether PII or not, will be considered public information for the purposes of this Policy. If you don’t want the information to be public, please don’t post it.


    We use and disclose information you provide to us, as described to you at the point of collection. We do not disclose your PII to third parties, except in the following situations:

  • After giving you notice and an opportunity to choose not to disclose the information;
  • To companies that provide services to us or perform functions on our behalf (such as processing credit card payments or taking orders), and have agreed, in writing, to use your information only for the specific purposes we request, in writing;
  • For us to send offers to Vitalibis customers on behalf of our affiliated companies and on behalf of other non-affiliated partners (such as environmental groups that we support);
  • To other selected reputable companies, we may disclose your name and postal address (but not your email address or credit card information), so that they can mail you information that may interest you;
  • When we believe disclosure is appropriate to comply with applicable laws, rules and regulations, legal process, and/or governmental authorities;
  • When we believe disclosure is appropriate to enforce our Terms of Use and other agreements, or to protect our rights, our customers, our property, our employees, or others;
  • If we are involved in certain material events, such as a merger, acquisition, bankruptcy, partial or total sale of assets, or other corporate change.
  • To respond to your inquiries and fulfill your requests, such as to send you documents you request or e-mail alerts;
  • To send you important information regarding our relationship with you or regarding our Website, changes to our terms, conditions, and policies and/or other administrative information;
  • For our business purposes, such as data analysis, audits, developing new products, enhancing our website, improving our products and services, identifying Website usage trends, personalizing your experience on our Website by presenting products and offers tailored to you, and determining the effectiveness of our promotional campaigns;
  • To our affiliates for the purposes described in this Privacy Policy;
  • To our third-party partners with whom we offer a co-branded or co-marketed promotion; and
  • To our third-party service providers who provide services such as website hosting and moderating, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e-mail and direct mail delivery services, credit card processing, auditing services, and other services, in order to enable them to provide services.

  • We may also disclose de-identified, aggregated, or other non-personal information to third parties in our discretion. The Vitalibis Services, or our offerings on social media platforms, may include commenting, forums, sharing, or other similar features. Information that you provide using these features may be available to other users or the general public.

    In addition, we use and disclose information collected through our Website as we believe to be necessary or appropriate: (a) as permitted by applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. We may also use and disclose information collected through our Website in other ways, with your consent.


    If you would like to request changes to the PII that you have previously provided to us, please contact us by email or mail, in accordance with the CONTACT US section below.



    With respect to your PII – like the information you give us to fulfill an order – you always have the option to change or correct your information, and the option to choose to never hear from us again. In addition, there are several ways you can control our use of your PII in connection with marketing and promotions. In order to opt-out of our Vitalibis Services, please use the following protocols:

    To remove your name from our lists. You can choose to decline communications from us at the point that we request your PII. After we have collected your PII, you can choose to terminate our communications and/or our service, or prohibit us from disclosing your information with other companies for their respective marketing purposes. To exercise any of these options, please contact us by email or mail, in accordance with the CONTACT US section below.

    To stop email communications. If you receive email communications from us and want to opt out of receiving such communications in the future, you can click the “Unsubscribe” link at the bottom of the email communication.

    Other choices. Please see below to learn about your choices with regard to our use of cookies and interest-based advertising. 

    We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out as described above, we will not be able to remove your personal information from the databases of our affiliates with which we have already disclosed your information (i.e., as of the date that we implement your opt-out request). Please also note that if you opt out of receiving marketing-related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt out.


    In order to deliver more relevant advertising when you are using the Vitalibis Services, as well as using other sites on the Internet, we may work with third-party advertising companies that collect and use information about your online activities across sites over time. This practice is known as “interest-based advertising”. You may visit www.aboutads.info to learn more and to opt out of this type of advertising by companies participating in the Digital Advertising Alliance self-regulatory program. We do not operate or control this linked site, and are not responsible for the opt-out choices available there. Note that electing to opt out will not stop advertising from appearing in your browser or applications. And it may make the ads you see less relevant to your interests. If you delete, block or otherwise restrict cookies, or use a different computer or Internet browser, you may need to renew your opt-out choice.


    We use reasonable organizational, technical, and administrative measures to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the CONTACT US section below.



    The Vitalibis Websites and online Vitalibis Services are not intended for or directed to individuals under the age of 13; we request that these individuals not provide Personal Information through the Website; and we do not knowingly collect Personal Information online from individuals under the age of 13.


    Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Website or by providing consent to us (where required by law), you agree to the transfer of information to countries outside of your country of residence, which countries may provide for different data protection rules than in your country.


    We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law or to otherwise fulfill a legal obligation.



    Our Websites may contain links to third-party online properties. Such third parties have their own policies that govern their collection, use, and disclosure of information. We suggest that you read their privacy policies to learn about their practices.

    This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or web property (including, without limitation, any application) that is available through our Website or to which this Website contains a link. The availability of, or inclusion of a link to, any such site or property on our Website does not imply endorsement of it by us or by our affiliates.

    Social media provides tools that many of our customers use and enjoy, and we include links to various social media platforms on our Websites. If you interact with these social media tools through our Websites, your experience on those social media sites will be governed by the privacy and other policies related to those sites. So, the privacy settings you have chosen on those sites will determine the degree to which your information is made public. We encourage you to choose your privacy settings on those sites accordingly. 



    We have reasonable and appropriate physical, electronic, and administrative measures in place to safeguard the security of your personal information. However, when you communicate with customer service via email, or chat on our Websites, these communications may not be encrypted. For that reason, unless we specifically request or invite it, we ask that you do not send us, and you do not disclose, any sensitive information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through these communication channels. 



    We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on our Website at Vitalibis.com, or we send a notice to the email address you have provided us. You should check regularly to see if this Privacy Policy has changed.

    Your use of our Website following these changes means that you accept our revised Privacy Policy.


If you have any questions about this Privacy Policy, please contact us by email or writing to us at: privacyandterms@vitalibis.com

    Vitalbis Inc.

    3960 Howard Hughes Parkway

    Suite 500
    Las Vegas, NV 89169